Sparkle Magic products include a full 90-day limited warranty from date of original purchase.
For all product warranty claims, please contact our Sparkle Magic website at [email protected] or call 800-965-3723. A RMA # (Return Material Authorization Number) will be assigned and must be included with your return. Ship your return, postage paid to Sparkle Magic Customer Service, 4320 W Chandler Blvd, Suite 5, Chandler, AZ 85226. We suggest you ship your return via a GROUND method that can be tracked (UPS Ground / FedEx Ground / USPS Priority Mail).
NOTE: If product is not purchased from Sparkle Magic or a Sparkle Magic Authorized Dealer, the manufacturer’s and any other warranty will not be honored by Sparkle Magic.
We warranty our products against defects in materials and workmanship under ordinary consumer use. During this warranty period, if a defect arises in the product, we will replace with a new or refurbished unit. This limited warranty applies only to hardware components of the Device that are not subject to accident, misuse, neglect, fire or other external causes, unauthorized use, alterations or repair, or commercial use.
After the limited warranty periods ends (up to a 1 year after your date or original purchase), if a defect occurs you have the option to return the product to Sparkle Magic. Customer must ship product to Sparkle Magic (postage paid) and must include a check payable to Sparkle Magic for the sum of $29.00 to cover the cost of return processing, shipping, and handling.
Limitations. TO THE EXTENT PERMITTED BY LAW, THE WARRANTY AND REMEDIES SET FORTH ABOVE ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES AND REMEDIES, AND WE SPECIFICALLY DISCLAIM ALL STATUTORY OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND AGAINST HIDDEN OR LATENT DEFECTS. IF WE CANNOT LAWFULLY DISCLAIM STATUTORY OR IMPLIED WARRANTIES, THEN TO THE EXTENT PERMITTED BY LAW, ALL SUCH WARRANTIES SHALL BE LIMITED IN DURATION TO THE DURATION OF THIS EXPRESS LIMITED WARRANTY AND TO REPAIR OR REPLACEMENT SERVICE AS DETERMINED BY US IN OUR SOLE DISCRETION. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU. WE ARE NOT RESPONSIBLE FOR DIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM ANY BREACH OF WARRANTY OR UNDER ANY OTHER LEGAL THEORY. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU.
This limited warranty gives you specific legal rights, and you may have other rights which vary from state to state. Please note, any attempt to disassemble this laser device or cut/alter the cable power cord will void the warranty.